Contacts

Contact Us

At TrueLuck Casino, we value your feedback and are here to assist you with any inquiries or issues you might have. Our customer support team is dedicated to providing the highest level of service to ensure you have an enjoyable experience.

Contact Information

• Email:[email protected]
• Phone: +44 20 7946 0625
• Working Hours: Monday to Sunday, 9:00 AM to 10:00 PM GMT

Support Channels

For your convenience, we offer the following support channels:

• Email Support: Reach out to us anytime via the email address provided.
• Phone Support: Call us during our working hours for immediate assistance.
• Callback Requests: If you prefer to be contacted by phone, please send us an email with your phone number and preferred time for the callback. Our team will reach out to you as soon as possible.

Directions to Our Location

You can find TrueLuck Casino at:

To view our location on the map and get directions, please visit Google Maps.

Live Chat Availability

Please note that we currently do not offer live chat support. However, our email and phone support are available to assist you quickly.

Escalation Procedure

If your issue is not resolved satisfactorily, you can escalate your concern. Please send an email to [email protected] with the details of your concern along with your previous correspondence. Our management team will review your case and respond as quickly as possible.

Service Area

TrueLuck Casino operates under a Curaçao gaming licence, serving players across Great Britain, specifically in England. We are committed to adhering to all relevant laws and regulations in our jurisdiction.

We only review TrueLuck Casino and are not its official representative.